Cancellations

• Can I cancel my booking?

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• If I need to cancel my booking, will I pay a fee?

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  • cancel A1

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Payment

• What payment methods are accepted?

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Booking details

• How do I get more information about the room or property facilities?

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Communications

• What is the Booking Assistant?

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Room types

• Can I request an extra bed in my room and will there be extra costs?

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• What's the difference between a Double room and a Twin room?

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Pricing

Credit cards

Security and awareness

• How can I avoid social engineering attempts?

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