Whilst most of the ships have a lift on-board, it will not operate to all decks. At some mooring places, or where the ship is moored alongside another vessel, access to the ship may be via the sun deck, and require the navigation of steps. Additionally, the ships are not adapted for wheelchair access; if you are intending to take a wheelchair with you please contact Riviera.

River cruises operate with a smaller crew than ocean cruises and do not have the crew available to personally attend to passengers with reduced mobility therefore a travelling companion would need to be able to help with any physical needs.

The itinerary they include within their river cruises involves shore excursions visiting places with cobbled streets which can be on an incline making navigation of these streets difficult for anyone with reduced mobility. Cruising along European rivers gives you the opportunity to take in the spectacular scenery and there is a lot to enjoy from the comfort of the ship. If you can’t do many shore excursions, river cruising in Europe can still be very enjoyable and worthwhile, please contact Riviera Travel with any concerns you may have.

If you have any concerns about your health whilst on tour please see your Cruise Director or Tour Manager. They will be able to advise you about chemists and availability of doctors, etc. In an emergency you could always phone our emergency number as issued on your itinerary.

Whilst there is no on-board medical personnel, the ship can stop at any time to transfer any passenger requiring emergency medical attention to local medical facilities.

If you have made a special request, they will do their utmost to see that your wishes are carried out. However, they cannot guarantee that your requests will be met.

There is no requirement to bring formal dress; smart/casual is acceptable for both day and evening as there is no dress code enforced. Men may wish to wear a jacket and tie for dinner. The Captain’s Dinner offers the opportunity, should you wish, for more special attire.

The minimum age limit is 12 years old at the date of departure. We reserve the right to limit the number of children on any particular cruise. Any minor must be accompanied by and share a cabin with an adult aged 21 or over. If the adult is not the minor’s parent, a ‘Parental Consent Guardianship Form’ must be signed by a parent or legal guardian prior to sailing.